Place a test order before you go live
Updated 11 Oct 2026 · 2 min read
A test order is the quickest way to check your menu, prices and delivery fee the way a customer sees them, and to hear the new-order alert on your board.
How to place one
- Open Setup → Place a test order, or open your store link on your phone while you're logged in.
- Add a few dishes, pick sizes, and go to checkout.
- Place the order. It's marked Test and paid by cash on delivery.
The order appears on the orders board with a sound alert. Accept it, set a preparation time and move it through the statuses, so you and your staff know the flow before a real customer orders.
What a test order does not do
- It sends no WhatsApp or SMS to anyone and uses no message credits.
- It is not counted in your reports or your customer list.
- It's never sent to a driver unless you assign one yourself.
Check these while you're there
- Do the prices match your printed menu, size by size?
- Is the delivery fee right for an address near you and one farther away?
- Does the store show the right hours and your logo?
Test orders can only be placed while the store is in preview. Once you're live, place a real order from the store instead.
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